Dear Mr. Ziad,
We would like to sincerely thank you for taking the time to write about your recent experience with us in details.
We are extremely delighted to see your nice comments and your compliments about our team members, and we are very proud to learn that they were able to make such a positive impact on your stay especially Sally, Elissa, Armaye and Jazi.
We do appreciate that you are recommending our Hotel to other travellers and we are looking forward to welcoming you back to your home in Kuwait in the near future.
Regards,
Crystal Almoro
Guest Relations Manager