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اقمت في الفندق ليلتين لمناسبه عائليه ، الفندق يتمتع باطلاله رائعةوأجواء جميله وموقع ممتاز ولكن للاسف يحتاج الكثير من التطوير والاهتمام بالنظافة وصيانة لدورات المياه بالغرف وكذلك الاهتمام باغراض النزيل لانني فقدت سجادة الصلاة عند عملية نقلي من غرفه لغرفة مع ثوب الصلاة ولم يعثروا عليها يوم كامل وبعد مساعدة الموظف النشيط محمد درويش تم العثور عليها ،، ومغاسل الغرف تسرب مياه كثيرا وسيئه للغايه
Dear Guest,
Thank you for your feedback and share with us your experience.
We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests. We have thoroughly looked at all the points mentioned in your survey and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future.
I hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future.
Best Regards,
Crystal Almoro
Guest Relations Manager
فندق حلو وإطلالته هالكورنيش وقريب من كل شي و جنبه سوبرماركت وكم محل ولأنه زيارتي قصيرة ما اكتشفت المنطقة عدل بس آتوقع مستقبلا يتحسن وضعه بعد تعديل المواقف اللي قريب منه و ان شاء الله لنا زيارة قادمة المطعم للريوق وايد منوع و حلو وحبيت الخدمة و نظافة الغرفة اشكر Samssoudini عامل النظافة 🤍
Dear Mr. Ziad,
We would like to sincerely thank you for taking the time to write about your recent experience with us in details.
We are extremely delighted to see your nice comments and your compliments about our team members, and we are very proud to learn that they were able to make such a positive impact on your stay especially Samssoudine.
We do appreciate that you are recommending our Hotel to other travellers and we are looking forward to welcoming you back to your home in Kuwait in the near future.
Regards,
Crystal Almoro
Guest Relations Manager
الاستقبال رائع وأخص بالشكر موظفة الاستقبال سالي على الاهتمام بالاسراع في إجراءات الدخول وجاهزية الغرفة على أكمل وجه
الاطلالة رائعه
نظافة الغرفه فوق الممتازه بوفيه
الإفطارمتنوع و اشكر باقي موظفين
اشكر تعاونكم وكل شيء جميل قدمتو وشكر خاص لجازي الاستقبال اليسا و ارماي و جازي
Dear Mr. Ziad,
We would like to sincerely thank you for taking the time to write about your recent experience with us in details.
We are extremely delighted to see your nice comments and your compliments about our team members, and we are very proud to learn that they were able to make such a positive impact on your stay especially Sally, Elissa, Armaye and Jazi.
We do appreciate that you are recommending our Hotel to other travellers and we are looking forward to welcoming you back to your home in Kuwait in the near future.
Regards,
Crystal Almoro
Guest Relations Manager
الإقامة كانت جميلة و الخدمة ممتازة من موظفي و الاستقبال و الفطار متنوع و حلو و الغرفة ممتازة و تعطيك شعور جميل كانك ف حديقة و كثير نظيفة و الإطلالة ساحرة مطلة على البحر راح ارجع ثاني اكيد كثير انصح بيه الأجواء كانت مريحة و الدخول كان سريع و السرير كان مريح و و نظافة الفندق كانت ممتازة
Dear Valued Guest,
Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.
We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved and. We hope to welcome you back very soon.
We look forward to welcome you back in the near future!
Sincerely yours,
Crystal Almoro
Guest Relations Manager
جميل جدا الفندق و الموظفين و الخدمه و الإفطار و الاطلاله و تعامل ممتاز تعامل الاستقبال كان من افضل التعامل و موظفة استقبال الإفطار كانت سلسة التعامل و جيده..فقط يوجد عمال خارج الفندق للصيانه و ازعاج في وقت النوم ليلا و نهارا ولكن جميع مرافق الفندق جيده
Dear Valued Guest,
We would like to sincerely thank you for taking the time to write about your recent experience with us in details.
We are extremely delighted to see your nice comments and your compliments about our team members, and we are very proud to learn that they were able to make such a positive impact on your stay.
We are looking forward to welcoming you back to your home in Kuwait in the near future.
Regards,
Crystal Almoro
Guest Relations Manager
