تجربة هيلتون ميدتاون - هيلتون نيويورك ميد تاون

Dear Clare,
Thank you for sharing your recent experience at Hilton Midtown. We're glad that our amazing housekeeping staff was attentive to your needs and thankful that you appreciated the smooth check-in, and check-out process, and breakfast offerings. However, we do apologize for any inconvenience caused by the long queues for the noise disturbances, and other discrepancies. Please know that we take your feedback seriously, and we are actively working on solutions to address these issues, including improving booking management for large groups. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Sincerely,

New York Hilton Midtown Team