Serious Cleanliness Issues - فيلادلفيا ماريوت داون تاون

Thank you for taking the time to comment about your stay. We are only too sorry to hear we were not able to make a more positive impression of our hotel during your visit. Please accept our sincere apologies for the condition of your guestroom. We appreciate you bringing your observations to our attention. Your comments have been shared with our Director of Services to be used as a training tool for our staff. I assure you that cleanliness is extremely important to us. We appreciate your time and consideration. We hope we have the opportunity to welcome you back in the future.