Dear hmy666,
Thank you so much for posting a 4 star rated review following your recent romantic stay with us. Your review indicates that there a few things did not meet with your expectation yet. We deeply apologize for this unforeseen disappointment. I know we can not erase the past. What we can do is to improve ahead.
However, the staff members are the stars who always played their roles to make you feel impressed although you left some notes for us to take a necessary action to improve in the future. This shows us how much you care for our future success. Look forward to welcoming you back onto Berry Amour Romantic Villas in due course.
Tons of loves and deeply apologize,
on behalf of the entire team,
Kade Lasiadi
General Manager