Dear Guest,
I would like to take this opportunity to thank you sincerely for taking the time to share your experience on Tripadvisor.

We are glad to hear that the experience at the Grand Hotel met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared to the entire team.

We look forward to welcoming you back to the Grand Hotel, once again.

Yours sincerely,
Front Office Manager

Dear Guest,
Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
We continually try to provide the very best in hotel accommodations, food and excellent service.
As a valued guest, we hope you will make us your first choice for accommodations in future as well.

Best wishes,
Front Office Manager

Dear Guest,
Thank you for choosing The Grand Hotel, Nuwara Eliya and for taking the time to comment on your stay with us.
We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team.
Our staff works extremely hard to ensure that each and every guest has a rewarding stay so we will certainly pass along your praises.
We look forward to welcoming you back on your next trip to Sri Lanka and this time for longer at Grand.

With Best Wishes,
Front Office Manager