Dear Amine,

I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.

Your kind words , and detailed explanation about the hotel and your satisfaction are appreciated

On behalf of Kaya Palazzo Ski & Mountain Resort team, we would thank you for choosing our hotel, and we look forward to welcoming you again!

Sincerely,

Ibrahim Celik