Dear Guest,

First of all we kindly thank you for your review after your vacation in Richmond Nua Wellness – Spa. All thoughts of our guests encourage us to work better and improve our services in the way we work to reach excellence. As Richmond Nua Wellness – Spa management, regarding your displeasure we would like to remark that the issue has been noted and shared with our related departments. We would also like to inform you that due to hygiene and security reasons, it is prohibited to bring food and beverage items into our hotel. Besides we kindly thank you for your kind mention about Tuğçe, Mert and Firuze.

On your soonest Sapanca vacation, we would like to welcome you as our guest again.

Best Regards,
General Manager
Hakan Balcan

Dear Guest,

We kindly thank you for your kind review after your stay in Richmond Nua Wellness Spa. In addition we would like to remark that we take encouragement to reach excellence in our services owing to good reviews.

It is a pleasure to know that you have enjoyed your time during your stay in Richmond Nua Wellness Spa which is located by Sapanca Lake where one could enjoy the unique beauty of nature.

We look forward to meeting at Nua, one of the best equipped centers of Europe, to share the discovery of your inner life energy again.

Kind Regards,
General Manager
Hakan Balcan

Dear Guest,

We kindly thank you for your kind review after your stay in Richmond Nua Wellness Spa. In addition we would like to thank you and remark that we take encouragement to reach excellence in our services owing to good reviews.

It is a pleasure to know that you have enjoyed your time during your stay in Richmond Nua Wellness Spa which is located by Sapanca Lake where our guests could enjoy the unique beauty of nature.

We look forward to meeting at Nua, one of the best equipped spa centers of Europe, to share the discovery of your inner life energy again.

Kind Regards,
General Manager
Hakan Balcan