Dear Ms. Aysha,
Warm greetings and thank you very much for staying at the Al Manshar Rotana Hotel - Kuwait.
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. On behalf of my team, I do apologize for any inconveniences that you experience with regards to the room facilities and Breakfast selection. We really appreciate your feedback which will assist us to continuously strive to improve our services.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Al Manshar Rotana Hotel - Kuwait and assure you of our best attention and services at all times.
Best Regards,
Imad Zaboura
General Manager