Warm greetings and thank you very much for staying at the Hyatt Regency Al Kout Mall Hotel!
It is wonderful to know that you have a very pleasant stay with us and we are happy to hear that staff was able to look after you in a good manner.
I will be sure to pass along your kind words to my colleagues as it helps us when we know we have truly made a difference to those we serve each and every day. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Thanking you again for taking the time to write to us and the team joins me in looking forward to the pleasure of welcoming you back sometime soon.

Best Regards,

Fadi Akeel
General Manager

Greetings from Hyatt Regency Al Kout Mall Hotel!
Allow us first to thank for you for being our guest and for taking the time share with us your feedback which is truly valued.
I am very pleased to hear that our staff made your stay pleasant. Indeed, we are very glad to hear that staff was able to look after you in a good manner.
We're extremely sorry that you had to face such difficulties with the air conditioning. Rest assured that I have shared your feedback with the concerned department such that we address these areas and we look after you much better that next time you are our guest.
Thank you again for bringing this issue to our attention in room facilities that needs updating. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
I remain available at your disposal for any further assistance that you may require and we look forward to welcome you back sometime soon.

Best Regards,

Fadi Akeel
General Manager

Warm greetings from Hyatt Regency Al Kout Mall Hotel!
Thank you for your wonderful comments during your recent stay at the hotel. We are glad that you loved our services and facilities, our dedicated staff will be pleased to learn of your high praise.
It is through our valuable customer’s feedback that we can maintain and more importantly improve the levels of our customer services that we aspire to provide.
We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
I remain available at your disposal for anything that you may require and I look forward to welcoming you back in our hotel sometime soon.

Sincerely,

Fadi Akeel
General Manager