Warm greetings and thank you very much for staying at the Hyatt Regency Al Kout Mall Hotel!
It is indeed our pleasure to know you enjoyed the hotel facilities and your stay with us has met your expectations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
I will be sure to pass along your kind words to all my colleagues as it helps us when we know we have truly made a difference to those we serve each and every day.
We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.

Best Regards,

Fadi Akeel
General Manager

Greetings from Hyatt Regency Al Kout Mall Hotel! Thank you for being our guest.
We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We work hard in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation.
It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.
We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.

Best Regards,

Fadi Akeel
General Manager

Greetings and thank you for being our guest. We thank you for the time you take to share your feedback with us.
We're extremely sorry that you had to face such difficulties and issues during your stay that did not meet your expectation. Rest assured that we will address these areas with the team such that we can become more efficient and ensure that you receive the high level of customer service that you are accustomed to when staying at a Hyatt hotel.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hyatt Regency Al Kout and assure you of our best attention and services at all times.

Sincerely,

Fadi Akeel
General Manager