الغرفة نظيفة جدا، والأثاث ممتاز، قريب من مول الكوت والأسواق الشعبية. موقع ممتاز وسهل الوصول. يوجد مواقف داخلية في القبو. خدمة الاستقبال ممتازة والموظفين محترمين وخدوميين جيد جدا للعائلات والأفراد وفي المجمل انصح بهالمزيد
Booking.com
Booking.com
Booking.com
Expedia.comBooking.com
Booking.com
كان من افضل الفنادق
الطاقم المتواجد كان في اعلى مستويات الخدمه
المطعم كان من افضل الاكل وانظفه
الاستقبال كانوا رائعين بالفعل
خدمات الغرف تنظيفهم باستمرار
كل العاملين كانوا من افضل الناس في اداء مهامه الوظيفيه على اكمل وجه وزياده
شكرآ لهم
Warm greetings and thank you for staying at Hyatt Regency Al Kout Mall Hotel!
We appreciate you taking the time to leave us such a wonderful review about your stay. We work hard in giving outstanding service to our guest and we're overjoyed to receive your compliments and appreciation. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.
Your recommendation is very much appreciated.
We look forward to welcome you back on your future visit with us again.
Sincerely,
Fadi Akeel
General Manager
اتقدم بالشكر الجزيل ل فندق حياة ريجنسي الكوت مول على حسن الضيافه والتعامل الراقي ، صراحةً الفندق نظيف والغرف واسعه وخدمة التنظيف ممتازه و يحاولون تلبية رغباتك بأقصى امكانهم جميع موظفي الاستقبال ودودون جداً .
المطعم مميز جداً واطباقه متنوعه والاكل لذيذ والشيف متعاون جداً الشيف يحي والشيف ناصر وكذلك الاستاذ ايمن من المطعم صاحب الأبتسامه الدائمه صراحةً تجربه ممتازه وانصح به .
Warm greetings and thank you very much for staying at the Hyatt Regency Al Kout Mall Hotel!
It is indeed our pleasure to know you enjoyed the hotel facilities and your stay with us has met your expectations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
I will be sure to pass along your kind words to all my colleagues as it helps us when we know we have truly made a difference to those we serve each and every day.
We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.
Best Regards,
Fadi Akeel
General Manager
اشكر
سامح و عبدالمقصود و ايمن وهشام وعبدالقادر و فيصل وجهير وإدارة المطعم والشيف يحي وكل العاملين معهم واشكر موظفي الكافية
سكنت في الفندق من شهر 6/ 2020
إلى شهر 3 /2022
اشكر إدارة الفندق و جميع العاملين على حسن التعامل
الفندق فوق المول وجمب البحر و الأسواق و مواقف كثيرة.
Greetings from Hyatt Regency Al Kout Mall Hotel! Thank you for being our guest.
We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We work hard in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation.
It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.
We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.
Best Regards,
Fadi Akeel
General Manager
تجربة واقامة جدا سيئة .. منيو ثابت علي مدي السنه ونصف و قوانين وضعية تنغص راحة العميل .. العزل بين الغرف جدًا سيئة لدرجة الاحساس انك جالس مع جارك .. ناهيك عن وجوف غرف مطله علي جدار مول الكوت و ازعاج شارع الدبوس
Greetings and thank you for being our guest. We thank you for the time you take to share your feedback with us.
We're extremely sorry that you had to face such difficulties and issues during your stay that did not meet your expectation. Rest assured that we will address these areas with the team such that we can become more efficient and ensure that you receive the high level of customer service that you are accustomed to when staying at a Hyatt hotel.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hyatt Regency Al Kout and assure you of our best attention and services at all times.
Sincerely,
Fadi Akeel
General Manager
الفندق جيد بشكل عام
هناك نقص في الموظفين وعجز واضح عن خدمة الضيوف بشكل مناسب .
بطئ في جميع الخدمات بشكل عام لكن الفندق جميل وهادئ وموقعه رائع داخل المول والطعام جيد جدا والمسبح ممتع في السطح لكن بعض الخدمات تحتاج الى تطوير بعض الشيئ
Greetings from Hyatt Regency Al Kout Mall Hotel!
Allow us first to thank for you for being our guest and for taking the time share with us your feedback which is truly valued. And we sincerely extend our apologies for the short fall on our side and for not living up to your expectation especially in the area of customer service.
Rest assured that we will address these areas with the team such that we can become more efficient and ensure that you receive the high level of customer service that you are accustomed to when staying at a Hyatt hotel.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hyatt Regency Al Kout and assure you of our best attention and services at all times.
Sincerely,
Fadi Akeel
General Manager
