Dear Mr. Talal,

Thank you for choosing Erbil Arjaan by Rotana, Kurdistan Iraq ! our team will continuously work on making you feel at home.

I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and I look forward to welcoming you back to Erbil Arjaan by Rotana in the near future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana
erbil.hotel@rotana.com

Dear Mr. Mazen,

Thank you for choosing Erbil Arjaan by Rotana, Kurdistan Iraq! our team will continuously work on making you feel at home.

We are always glad to hear back from our guests regarding their stay. We have however also noted your concerns. Please do rest assured that we shall address your points to be able to meet guest’s expectations.

We are looking forward to welcoming you back in the near future and assure you of our best attention and services at all times.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Dear Mr. Omar,

Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your stay in our hotel.

We are pleased to read the positive comments pertaining to our property as the excellent service provided by our team member.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable stay at Erbil Arjaan by Rotana Hotel . Therefore we are thrilled to learn that you have enjoyed your stay with us.

We appreciate your recommendation, and look forward to welcoming you again on your next visit to Erbil!

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana & Erbil Arjaan by Rotana