Dear Mr. Ali,

First of all, let me thank you for choosing Erbil Rotana Hotel, Kurdistan Iraq and taking the time to complete our survey.

Upon receiving your review, I was very concerned that you have provided low rating for our services. All your provided comments are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests.

We do hope that you will consider us again for your future accommodation needs.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Dear Mr. Basher,

Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at Erbil Rotana Hotel.

It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel. I have shared your feedback with the entire team at the hotel and they appreciate the same.

We appreciate your recommendation and look forward to welcoming you back in Erbil Rotana for another memorable experience in the near future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Dear Mr. Saad,

Thank you very much for choosing Erbil Rotana Hotel, our team will continuously work on making you feel at home.

With delight I read that you have been overall impressed with the quality of our hotel and service. I am glad that you especially enjoyed the relaxing atmosphere and friendly attitude shown by our colleagues.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and I look forward to welcoming you back to Erbil Rotana Hotel, Kurdistan Iraq in the near future.


Yours Sincerely

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana