Dear Abu T,
We are delighted to read that you and your family had an overall wonderful trip at Galaxy Hotel. We are glad to know that you had enjoyed the hotel room and also other facilities, as well as had fun at our Grand Resort Deck. We look forward to serve you and your family again soon in the nearest future.
Best Regards,
Cherry Shea
Quality Assurance Manager

Dear guest,
Thank you for staying with us and taking the time to share your experience. We are delighted to read that you found our staff were friendly and you had a wonderful time on the resort deck. We look forward to seeing you again when you return to Galaxy Macau!
Nathan Yu
Quality Assurance Manager

Dear valued guest,
Thank you for your review. We are delighted you enjoyed your stay with us and we met your expectations. We apologize for the limited rooms available and we could not offer you to extend your booking. In peak holiday seasons, the hotel has experienced extremely high demand which has affected the flexibility we like to offer. We appreciate you took the time to write us a review and look forward to welcoming you and your family back soon!
With warmest regards,
Nathan Yu
Guest Relations Manager