Dear Mr Khalidali87,

We thank you for sharing your feedback . We are happy that you had a lovely holiday among us! I have taken note of your remark about the gym, which I passed directly to the management.
We would be pleased to see you again!
Warm regards,

Dear Mr Escape07743882167,

Thank you very much to take the time to write your feedback concerning your recent stay.
I am disappointed to read that your stay was not up to your expectations and I am sorry. In order to always improve our quality of service, we read and take into account all comments. Thus, we would be delighted to have more explanations about your experience.
We look forward to welcoming you soon.

Dear Mr Vacation39354561906,

Nous vous remercions d'avoir partagé vos commentaires. Nous sommes heureux que vous ayez passé de belles vacances parmi nous !
Nous serions ravis de vous revoir !
Cordialement,