Dear Alissmail,
First of all I would like to thank you for choosing Vienna House Magic Circus Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort we might have create it to you. We would like to assure you that immediate action has been taken by the Team Management as necessary steps for improvement. Please accept our most sincere apologies and we trust that we will have the opportunity to welcome you again in our house. Sincerely yours,
Tonio Logiudice, Resident Manager and The Magic Circus hotel team

Dear Um-humaid,
First of all I would like to thank you for choosing Vienna House Magic Circus Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort we might have create it to you. We would like to assure you that immediate action has been taken by the Team Management as necessary steps for improvement. Please accept our most sincere apologies and we trust that we will have the opportunity to welcome you again in our house. Sincerely yours,
Tonio Logiudice, Resident Manager and The Magic Circus hotel team