Thank you for taking the time to write about your stay in the Vienna House Magic Circus.
We are deeply sorry to hear that our hotel did not fully meet your expectations. Be sure that your comment has been shared with the concerned departments in order to find adapted solutions to improve our services and the comfort in the rooms. Please accept our sincere apologies for the inconvenience you met.
We hope that you will give us the chance by visiting us again, to prove you that this was not our standard and we can do a lot better.
Kathleen, Guest Relation Manager and Vienna House Magic Circus Team