أنا أكره ذلك - ‪Grand Millennium Tabuk‬

Dear Mr. Jehad,

Thank you for taking the time to share your feedback about your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations.

We sincerely apologize for the cleanliness issues you encountered in your room. This is certainly not the level of service we strive to provide, and we have addressed this matter with our housekeeping team to ensure it does not happen again in the future.

We are glad to hear that our team was able to check you out earlier as per your request. Your comfort and satisfaction are our top priority, and we appreciate your understanding in this matter.

We appreciate your candid feedback as it helps us to improve and provide better experiences for our guests. We hope you will give us another chance to exceed your expectations in the future.

Sincerely,