Dear Adel A,

Thank you very much for taking the time to leave us such a nice review. It is nice to see that you have choosen Kaya Palazzo Golf Resort.
We appreciate you recognising our service and dedication in your review, which really does mean a great deal to us.
Your criticism regarding beds,,air conditioning has been shared with our Management team.
We very much appreciate your kind comments, and look forward to the pleasure of welcoming you back for many more stays to come.

Best regards,
Hotel Management

Dear Big S,

Thank you very much for taking the time to provide such a great feedback and sharing your experience on Tripadvisor.
It is a delight to read that we were able to make your holiday truly enjoyable. Great to know that you loved us.
Your feedback about your stay helps follow travelers to get an impression of our hotel.
It would be a pleasure to welcome you again.

Bestregards,
HotelsManagement
Kaya Palazzo Golf Resort