Dear Guest,

We appreciate your time of writing a detailed review of your recent stay at Art Rotana.

We also value the points you have mentioned as this allows us the opportunity to review the occurrences in an effort to improve the guest experience.

Looking forward to seeing you again.

Regards,

Lilian Roger
General Manager

Dear Guest,

We appreciate the wonderful feedback you have written regarding your recent stay at Art Rotana.

We are extremely pleased you were satisfied with the service provided to you by our team of colleagues and with the various facilities available on our property. At ART Rotana we continuously take efforts to ensure our valued guests meet perfection during their stay with us.

We are certainly excited to welcome you back for another fantastic ART Rotana experience.

Sincerely,

Lilian Roger
General Manager

Dear Guest,

We appreciate your detailed and honest feedback regarding ypur recent stay.

Rest assured that your concerns have been addressed accordingly to the rest of the team.

Please be assured that it was not our intention to make you unhappy during your stay as we, Art Rotana, focus mainly on delivering treasured time to all of our guests.

We can only hope that we will be able to prove our worth during your next visit.

Sincerely,

Lilian Roger
General Manager