Dear Guest,
First, we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, we are sorry. If you give us a chance to earn back your trust, we can assure you that we can let you experience the true essence of treasured time in Art Rotana.
Regards,
Art Rotana Team