Dear Guest,

First, we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, we are sorry. If you give us a chance to earn back your trust, we can assure you that we can let you experience the true essence of treasured time in Art Rotana.

Regards,

Art Rotana Team

Dear Guest,

We appreciate your detailed feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

Regards,

Art Rotana Team

Dear Guest,

Thank you for the detailed feedback and rest assured that all of the points which you have mentioned have been already addressed accordingly to the rest of team.

We have not lost faith to still see you again in your next visit at Art Rotana.

Regards,

Art Rotana Team