Dear bujarahbah,
Greetings from ART Rotana – Amwaj Islands, Bahrain!
Please accept my sincere apology for any imperfection that may have resulted from your recent visit. Your remarks have been escalated to the concerned department head for their immediate investigation and action. I can assure you that we only extend the highest level of respect and appreciation to our guests.
Once again, I would like to thank you for your remarks as they play a key role in enhancing our offerings and services. We truly hope to welcome you back in the near future.
Best Regards,
ART Rotana