Thank you for completing the guest satisfaction survey regarding your recent visit at ART Rotana Amwaj Island-Bahrain.
I have asked the the concerned departments to conduct another investigation as soon we received your feedback. Our security team checked the CCTV and also interviewed the staff involved. However, we did not find anything suspicious.
I hope you will consider this incident as an isolated case and not a representation of the hotel. Once again, we appreciate your time for bringing your concern to our attention.
ART Rotana Amwaj Islands Bahrain
P.O. Box 50949 │ Amwaj Islands, Bahrain │ T: +973 16000 111 │ email@example.com │ rotana.com