Dear Guest,

Thank you for leaving a review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Regards,

Lilian Roger
General Manager
ART Rotana Amwaj Islands-Bahrain

Dear Guest,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful. We look forward to serving you again.

Regards,

Lilian Roger
General Manager
ART Rotana Amwaj Islands-Bahrain

Dear Guest,

Thank you for completing the guest satisfaction survey regarding your recent visit at ART Rotana Amwaj Island-Bahrain.

I have asked the the concerned departments to conduct another investigation as soon we received your feedback. Our security team checked the CCTV and also interviewed the staff involved. However, we did not find anything suspicious.

I hope you will consider this incident as an isolated case and not a representation of the hotel. Once again, we appreciate your time for bringing your concern to our attention.

Kind Regards,

Lilian Roger
General Manager

ART Rotana Amwaj Islands Bahrain
P.O. Box 50949 │ Amwaj Islands, Bahrain │ T: +973 16000 111 │ art.hotel@rotana.com │ rotana.com