Dear BadriahHassan,
First, we would like to thank you for the time you have taken to write a review on your recent stay at the hotel.
Please accept our most sincere apology for the slight inconvenience you had encountered during your stay. The management had been aware of the issue and taking immediate action to resolve the problem. Also, we would like to take this opportunity to thank you for the positive feedback with regards to the level of services provided by our team.
We look forward to your next visit.
Sincerely,
Ramada Hotel & Suites Amwaj Islands Management