Dear Valued Guest,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the room facilities.
We hope you could give us another chance to prove that we can serve you better.
Sincerely,
Ramada Hotel & Suites Amwaj Islands Management