Dear Gwesam,
Thank you for taking the time to tell us about your experience at Ramada Hotel & Suites Amwaj Islands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that you had an unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Ramada Hotel & Suites Amwaj Islands Hotel Management