Dear Valued Guest,

Greetings from Fujairah Rotana Resort & Spa!

We greatly appreciate your remarks with regards to the experience you have had. We are always striving to give our guests a memorable stay of the highest quality and I apologize that we did not meet all of your expectations this time.
Your patronage is very valuable to us, and in this continued desire to satisfy our guest requirements, we always look into every effort we can make to provide good service to exceed our guests' expectations.

Thank you once again for your kind review and comments. It will always be a pleasure to welcoming you again.

Yours truly,

Mrad El Khoury
General Manager

Dear Valued Guest,

Greetings from Fujairah Rotana Resort & Spa!

I am very thankful for your feedback. I can assure you that all your observations have been given top priority by my team. We are committed to providing our valued guests with a memorable experience of the highest service standard and your survey helps us to identify the areas we can improve on in order to give our guests a truly treasured time with us.

It was really a pleasure for us having you as our guest, and we always have the delight of welcoming you again here at Fujairah Rotana Resort & Spa. I sincerely hope that you would allow us the opportunity to restore your confidence in the ultimate hospitality that Rotana is renowned for.

Yours truly,

Mrad El Khoury
General Manager

Dear Valued Guest,

We are delighted that we have met your expectations in making your stay comfortable. Thank you very much for the review of our facilities and for your kind remarks to our resort. We are glad that we have made your stay a treasured experience.

It was really a pleasure for us having you as our guest, and we always have the delight of welcoming you again here at Fujairah Rotana Resort & Spa.

Sincerely,

Mrad El Khoury
General Manager
Fujairah Rotana Resort & Spa