Dear Mr. Geassa,
I would like to thank you personally for your recent visit to Fujairah Rotana Resort & Spa and for sharing your experience in our online survey. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
It was truly a pleasure to serve you. I am glad that the accommodations and services were to your liking as complete satisfaction is our goal at Fujairah Rotana Resort & Spa.
Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to being of continued service and hope to welcome you back in the very near future.