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مكان هادئ ومناسب لاجازة سعيد حتى وان كانت قصيرة
ولكن للاسف يجب العناية اكثر بالغرف والصيانة العامة
في الزيارة الثانية كانت هنالك بعض المشاكل وتم حلها
والمرة الثالثة كانت هنالك مشكلة وتم حلها
اتمنى ان لايكون هنالك اي مشاكل في المستقبل
Dear Mr. Awad,
I would like to thank you personally for your recent visit to Fujairah Rotana Resort & Spa and for sharing your comments & suggestions in our online survey.
It was truly a pleasure to serve you. I am glad that the accommodations and services were to your liking as complete satisfaction is our goal at Fujairah Rotana Resort & Spa. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to being of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Ulrike Andorff
General Manager
الغرفة جيدة جدا لكن توقعت ان تكون أكثر رفاهية كفندق خمسة نجوم ، مقارنة بغير فنادق زرناها من مجموعة روتانا أو حتى غير فنادق ،
و توقعت بأني عندما حجزت ذكرت انه لدي طفلة بعمر اربع سنوات ان تكون الغرفة مزودة بسرير إضافي للطفلة
لكن بكل الاحوال موقعها بقرب البحر و المسبح كان ممتاز و الفضل للموظف الذي قام باستقبالنا في البداية
Dear Valued Guest,
Thank you very much for the rating following your recent stay with us at Fujairah Rotana Resort & Spa.
We assure you that we are taking actions on the feedback you have provided.
I look forward to welcoming you back to Fujairah Rotana Resort & Spa in the future.
Sincerely,
Ulrike Andorff
General Manager
كانت اجازة جيدة بالاقامة معكم و الأجواء كانت جميلة و لكن العشاء في اليوم الأول كان فقير جدا .
ولكن كان جيد في اليوم التالي
ولكن بصفة عامة المكان جميل و المرافق جيدة في الفندق .
شكرا للعاملين بالمكان على هذه التجربة
Dear Valued Guest,
Thank you very much for your positive rating of your recent stay with us at Fujairah Rotana Resort & Spa.
With pleasure I note that our facilities and services met your expectations.
We appreciate you taking the time to share your experiences and recommending us on Trip Advisor, and I look forward to welcoming you back to Fujairah Rotana Resort & Spa in the future.
Sincerely,
Ulrike Andorff
General Manager
لم يتم ارشادنا للخدمات المتوفره بالفندق مثل السونا والجيم وقد تم التعرف عليها عند سؤالي عنها في اخر يوم للمغادره
يجب اعلام النزيل عن جميع الخدمات المتوفره من انترنت وسونا وجيم
انصح باتباع سياسه التعلم
Dear Mr. Geassa,
I would like to thank you personally for your recent visit to Fujairah Rotana Resort & Spa and for sharing your experience in our online survey. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
It was truly a pleasure to serve you. I am glad that the accommodations and services were to your liking as complete satisfaction is our goal at Fujairah Rotana Resort & Spa.
Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to being of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Ulrike Andorff
General Manager
شكرا للجميع ونتمنى اقامة اخرى بالفندق ولكن يرجى التنويع في قائمة الطعام والمطعم يحتاج وجود شيف او طباخ داخل الفندق وايضا المطاعم الخارجية من ناحية تنويع الطعام اكثر في الطعام المشروبات والعصائر الطازجة والمثلجات
Dear Mrs. Alshammar,
I would like to thank you personally for your recent visit to Fujairah Rotana Resort & Spa and for sharing your comments & suggestions in our online survey.
It was truly a pleasure to serve you. I am glad that the accommodations and services were to your liking as complete satisfaction is our goal at Fujairah Rotana Resort & Spa. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to being of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Ulrike Andorff
General Manager
