Dear Marwa E,

thank you for taking the opportunity in displaying your exceeded exceptions with regards to your recent stay at the Stella Di Mare Grand Hotel.
your great satisfaction described here above is an excellent rewards to so many employees who committed in doing their best to fulfill customer's wishes.
we wish to welcoming you in the near future.
Kind Regards
Hany Emam
Hotel Manager

Dear Mahabatayyah89,
I was delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. I will be sure to pass on your comments to our team and share the good feelings you have experienced.

Please note that I have also discussed with the Departmental Managers concerned your recommendations, and are currently studying the possibilities implementation.

We place great value on your custom, and your continued relationship with Stella Di Mare. I look forward to welcoming you once more to Stella Di Mare Grand in the near future.

Best regards,
Hany Emam
Hotel Manager

Dear janahossam323,

We appreciate the time taken to comment on your experience during your recent residence at Stella Di Mare Grand.
Your feedback underlines a wonderful experience and We are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
Your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Stella Di Mare Grand Hotel .
Kind Regards,
Hany Emam
Hotel Manager