Dear Samgavmarraf,

I express my gratitude to the staff of the hotel "Stella Di Mare grand hotel” for the cool, cordial and attentive attitude to the guests. And especially note the professionalism and comfort of the We are very proud to have fulfilled your expectations on your first stay at the Grand Stella Di Mare Hotel, and thank you for highly recommending our property and to have noticed the willingness and care of the Employees to assist .
We will be very delighted to welcome you again and, we amply appreciate your exciting review.
Kind Regards,
Hany Emam
Hotel Manager

Dear Marwa E,

thank you for taking the opportunity in displaying your exceeded exceptions with regards to your recent stay at the Stella Di Mare Grand Hotel.
your great satisfaction described here above is an excellent rewards to so many employees who committed in doing their best to fulfill customer's wishes.
we wish to welcoming you in the near future.
Kind Regards
Hany Emam
Hotel Manager

Dear Mahabatayyah89,
I was delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. I will be sure to pass on your comments to our team and share the good feelings you have experienced.

Please note that I have also discussed with the Departmental Managers concerned your recommendations, and are currently studying the possibilities implementation.

We place great value on your custom, and your continued relationship with Stella Di Mare. I look forward to welcoming you once more to Stella Di Mare Grand in the near future.

Best regards,
Hany Emam
Hotel Manager