Dear Valued Guest,
Thank you for taking the time to share your feedback with us.
Please accept our sincere apologies for your unsatisfactory experience while staying with us. We assure you that your comments and concerns are thoroughly investigated to ensure this is addressed, since it truly is not indicative of our level of service.
We truly value your feedback, and we look forward to welcoming you back at Stella Di Mare Grand Hotel - Ain Sokhna soon for more positive experiences.
Sincerely,
Stella Di Mare Grand Hotel Team.