Dear Wanderer,

Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea.

Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea.

Best Regards,
Fabrice Pinault
General Manager

Dear Bbbb-Sa,

Thank you for taking the time to review our property on TripAdvisor. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them.

We hope to welcome you back the next time you are in the Dead Sea.

Warm Regards,
Fabrice Pinault
General Manager

Dear Rima,

Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.

We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

We thank you for sharing your feedback which has been shared with the team to make the necessary changes

Best Regards,
Fabrice Pinault
General Manager