Dear Luai S,
Thank you for your kind words about our resort. We really appreciate your commendation about our food, the room and our beach. Our reception employees are very proud to read that you were happy with their service. Certainly they will be rewarded. We hope to welcome you back. It will be a pleasure to have you again with us. Warm regards, Beat Peter, General Manager

Dear ibrahim k,
We are glad that you enjoyed your time with us and that your stay was a enjoyable experience. I took a note of your comment about the chlorine level in our pools as well as your comment about the dinner. I join the team in looking forward to your return which we hope will be soon. Best regards, Beat Peter, General Manager

Dear Lilwaxman,
It gives me great concern reading your review and please rest assured that I will address your comments with the room service and bar team accordingly. We always aim to provide quality standards and professional services to make sure our guests enjoy their stay. We hope that you will give us another opportunity to welcome you back.
Warm regards
Beat Peter
General Manager