Dear Majedmasalha,
The team and I are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon. Warm regards, Beat Peter, General Manager