Dear Hanadi E,
It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.
We are delighted that you had fun, felt loved & welcomed during your visit with us. It is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us.
Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. A fantastic location and unparalleled amenities are nothing without a warm and friendly human connection, so we are happy to hear that our team made you feels so welcome. We will be sure to pass your kind words with team member who will be delighted to hear that they made a guest’s stay particularly marvelous.
We are delighted to welcome you back and to have another enjoyable holiday and will do our utmost to take the best possible care of you. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future.
Sincerely Yours
Wissam Shubat
Hotel Manager