Dear Mahmoud Abuhammour,

Greetings from Crowne Plaza Dead Sea
Firstly our big thanks for visiting us although we know there is a lot of choices in terms of lodging in Dead Sea.
I am truly saddened that it comes to an end that you missed having great moments with us.
Please accept our sincerest apologies for the points raised during your previous stay. It will be great if you can let us know your phone number for us to reach you for us to personally make it up to you.
We will be waiting until your next visit us, and we promise that we will fill the shortcoming made from your last stay.
I hope you will give us another chance to make it up to you, the team and myself will be happy to welcome you back soon.
Again Many Thanks for visiting us.
Sincerely Yours
Wissam Shubat
Hotel Manager

Dear 747mustafar,

Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us.

We wish to welcome you again at Crowne Plaza Dead Sea Jordan

Sincerely Yours
Wissam Shubat
Hotel Manager

Dear 438zaida,

Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.

Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves.
Sincerely Yours
Wissam Shubat
Hotel Manager