Dear 356firass ,
Thank you for choosing Crowne Plaza Dead Sea Jordan and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
We thank you for sharing your feedback which has been shared with the team to make the necessary changes