Dear Barghomr,

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Sincerely,
Wissam Shubat | Hotel Manager
Crowne Plaza® Jordan Dead Sea Resort & Spa

Dear 356firass ,

Thank you for choosing Crowne Plaza Dead Sea Jordan and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan

We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

We thank you for sharing your feedback which has been shared with the team to make the necessary changes

Sincerely Yours
Wissam Shubat
Hotel Manager

Dear Adrashed,

Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again.

Best Regards,

Wissam Shubat | Hotel Manager
Crowne Plaza® Jordan Dead Sea Resort & Spa