Dear 554rawandf,
Greetings from Crowne Plaza Dead Sea
Firstly our big thanks for visiting us although we know there is a lot of choices in terms of lodging in Dead Sea.
I am truly saddened that it comes to an end that you missed having great moments with us.
Please accept our sincerest apologies for the points raised during your previous stay. It will be great if you can let us know your phone number for us to reach you for us to personally make it up to you.
We will be waiting until your next visit us, and we promise that we will fill the shortcoming made from your last stay.
I hope you will give us another chance to make it up to you, the team and myself will be happy to welcome you back soon.
Again Many Thanks for visiting us.
Sincerely Yours
Wissam Shubat
Hotel Manager