الغرفه كانت نظرة جدا ونظيفه للغايه ، واجهت مشكله بسيطه في المطعم في العشاء ولكن خلال دقيقتين تم التعامل مع المشكله بشكل ممتاز من خلال كمال و حسني جعارات وعبد الله و حسام الخوالده و أسامه الخزنه ، وبقيادة السيد ياسر الخالد ،للامانه الشباب كانوا مؤدبين جدا
واتوجه بالشكر الجزيل للسيد محمد البطاينه
Dear
Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.
Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves.
Best Regards,
Wissam Shubat l Hotel Manager
Crowne Plaza ® Jordan Dead Sea Resort & Spa
اصبت بخيبة امل كبيرة حين تم اعطائي الغرفة حيث تم الطلب من الموظف اعطائي غرفة قريبة من البركة او ذات مطل جميل و لكن فوجئت باعطائي غرفة عكس ذلك رقمها ٤٤١ . حيث أن الشرفة لم تكن ذات مطل على البركة او البحر حيث أن سور الشرفة عالي جدا
الطعام لم يكن ذو تشكيلة واسعة و غير لذيذ و وقت الانتظار لتقديم الأطباق الرئيسية كبير و الفوضى كبيرة
اما ما تبقى من الخدمة على البرك كانت جيدة جدا
Dear 127qais
I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback.
It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve.
We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future.
Best Regards,
Wissam Shubat l Hotel Manager
Crowne Plaza ® Jordan Dead Sea Resort & Spa
بصراحه كانت إقامة جدا جميل أقمت يومين في الفندق انا وزوجتي وقام موظف الاستقبال بمنحنا عرفه على البركه كانت في غاية الروعة والخدمة جدا مميزه وانا من خلال تجربتي في الفندق سأقوم بتقديم له النصيحه بأن يقيم في الفندق واشكر محمد الزهيري على حسن الاستقبال والتعاون في كل شيء
Dear Aboodabuaroub59,
We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.
Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.
We promise to continue to improve our service to meet the expectations of our guests.
It was a pleasure to have you here and we hope we can welcome you back again soon.
Best Regards,
Wissam Shubat l Hotel Manager
Crowne Plaza ® Jordan Dead Sea Resort & Spa
أتمنى من كل الاشخاص زيارة الفندق والاستمتاع بالمرافق والمطاعم والخدمة المميزه
اجمل شيء هوا اهتمام الكادر بالظيوف والمقيمين وتلبية احتياجاتهم بشكل سريع جدا
اشكر كل من قام على الخدمه من الإدارة والطاقم بشكل عام
اشكر بشكل خاص محمد الزهيري والانسه ريتشيل على حسن التعامل
Dear Venture65126281449,
Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.
Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves.
Best Regards,
Wissam Shubat l Hotel Manager
Crowne Plaza ® Jordan Dead Sea Resort & Spa
اشكر ادارة كراون بلازا على حسن الاستقبال والتعامل والتعاون والخدمة الجميله حيث كانت الغرفه ذات اطلاله مميزه على البحر وكانت قريبه من المرافق والخدمات والمطاعم والكادر المميز واشكر سعد العدوان ومحمد الزهيري والسيدة ريتشيل على حسن التعامل ❤️❤️❤️❤️❤️🏩🏩🏩
Dear Paradise30416886593,
Thank you for taking the time to share such an encouraging review with us. I am truly delighted that you have had a wonderful time, while enjoying not only the opulent elements but also the efforts of our team striving to provide exceptional service. Your recognition is genuinely appreciated and I have congratulated the Team for their exemplary performance.
My team and I certainly look forward to being part of many more memories during your future visits to Dead Sea and would be a great honor to welcome you back to Crowne Plaza Dead Sea Jordan.
Best Regards,
Wissam Shubat l Hotel Manager
Crowne Plaza ® Jordan Dead Sea Resort & Spa
