Dear Layalo598,
Thank you for choosing Crowne Plaza Dead Sea Jordan and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan

We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

We thank you for sharing your feedback which has been shared with the team to make the necessary changes

Best Regards,
Emmanuel Stavrakakis I General Manager
IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

Dear Enaam H,

We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.

Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.

We promise to continue to improve our service to meet the expectations of our guests.

It was a pleasure to have you here and we hope we can welcome you back again soon.

Best Regards,
Emmanuel Stavrakakis I General Manager
IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

Dear raedm506,

Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us.

We wish to welcome you again at Crowne Plaza Dead Sea Jordan

Best Regards,
Emmanuel Stavrakakis I General Manager
IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea