Dear Ms. Razan,

Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our facilities, food offerings as well as services. We will gladly share your praising comments with the team accordingly.

We are looking forward to having you again as a guest in our hotel.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant

Dear Ms. Reham,

Thank you for your review and for choosing Kempinski Hotel Ishtar. I appreciate your positive feedback about our hotel. We are delighted to know that you had a relaxing experience in Sumerian Bar. We do take pride in catering to our guest’s needs the best way we can.

We look forward to having you again as a guest in our hotel.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant

Dear Mr. Mohammed,

Thank you for sharing your recent experience with us and with this social platform. We are glad to learn that we were able to provide you with excellent service and that our hotel and facilities were up to your expectation. We strive daily to ensure that each guest has a great experience, so it is always nice to be recognized for a job well done. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.

We hope to have the pleasure of welcoming you back in the near future.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant