Dear Mr. Alaa,

Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room cleanliness, restaurants as well as services. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments, especially Mohammed and Louay.

We look forward to having you again as a guest in our hotel.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant

Dear Valued Guest,

We are very glad that we had the opportunity of hosting you during your visit to the Dead Sea. Our hotel aims to provide a truly unique experience, it is truly humbling to learn that you had a great experience with us and that our hotel facilities and services were up to your expectation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments, especially Natheer, Waseem and Louay.

We hope to have the pleasure of welcoming you back in the near future.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant

Dear Mr. Taha,

Thank you for sharing your recent experience with us. We are glad to learn that we were able to exceed your expectations and provide you with excellent service. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly in particular Wasim and Yacoub.

We look forward to welcoming you back to our hotel soon.

Kind regards,
Sebastien Mariette
General Manager - Kempinski Hotel Ishtar
& Area General Manager Levant