Dear Mr. Coastal03755477418,

Thank you for sharing this wonderful review. We are very pleased to hear that you had an enjoyable experience with us! We appreciate your compliment for our team; they work very hard to ensure that every guest feels at home.

Looking forward to share another positive experience with you. Have a lovely day!

Yours sincerely,

Bill Dewell
Director of Operations
Hilton Dead Sea Resort & Spa

Dear Mr. Waseem Akef,

Thank you for sharing your lovely feedback. We are delighted you had an outstanding time with us as providing our guests with a memorable experience is what we strive for. It is gratifying for the team, in particular, Issa Ali, to be reminded of the positive impact of their wonderful service has on our guests' experience at the hotel as they always aim to make it the best out of it.

We look forward to welcoming you back soon!


Yours sincerely,

Bill Dewell
Director of Operations
Hilton Dead Sea Resort & Spa

Dear Mr. Halhammad91,

Thank you for taking the time to review about your experience at the hotel.

We are thrilled to see you mention the name of Issa Abu Khafeef and Hamza Al Hammad. We have shared your lovely feedback with the entire team. We strive to give the best service to our guests and we are very pleased you have experienced it.

We look forward to welcome you back in the future.

Yours sincerely,

Bill Dewell
Director of Operations
Hilton Dead Sea Resort & Spa