Dear Ms. dualkhlaifat,
Thank you for sharing your lovely feedback. We are delighted you had an outstanding time with us as providing our guests with a memorable experience is what we strive for. It is gratifying for the team, in particular, Hala, to be reminded of the positive impact of their wonderful service has on our guests' experience at the hotel as they always aim to make it the best out of it.
We look forward to welcoming you back soon!
Yours sincerely,
Bill Dewell
Director of Operations
Hilton Dead Sea Resort & Spa